Dear Adrian,

Please accept our sincere apologies for not getting back to you sooner, but as I am sure you will understand that we have been rather busy.

Where do we start to begin.

We cannot find the words that will express our deepest gratitude for what Charlie and Dan did for us on Saturday, and not forgetting Mark for his part in it all.

Our move would not have happened if these guys did not feel that they could have approached you for your understanding and support, and so we cannot thank you enough for allowing them to come back on Saturday.

Without question we will most certainly be recommending Pretlove removals at any opportunity that arises.

With kindest of regards