Dear Adrian

I'm now well-settled in to my new home. I am so glad I sought your services. I want to congratulate you on the efficiency and courtesy of your firm. I was impressed by the speed with which your men transferred the house contents so quickly. Everything was well-packed and nothing was broken. In addition they all seemed to be enjoying themselves. They moved like greased lightning. Your foreman (I think I should call him) was kindness itself and told me to look after myself and unpack slowly. This was the most exhausting thing I've done for a long time. It made me aware that I must take life more easily and get enough rest.

I am very pleased with my new house and I want to thank you for your excellent service.